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Powering Growth: How MongoDB, Educate 360 and Sales Gravy achieved scalable and flexible digital learning

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post powering growth
Rachel Rheinhart
August 14, 2024
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When it comes to the world of online learning, standing out from the crowd requires more than just quality content. It demands a platform that can adapt, expand and grow your learning experiences. This is where scalable and flexibility digital learning capabilities become game changers.

MongoDB, Educate 360 and Sales Gravy are three such examples that leveraged Thought Industries’ flexible platform to revolutionize their training programs. As a result of the partnership, MongoDB delivered personalized learning experiences for millions of learners worldwide. Educate 360 boosted customer lifetime value and cross-sell revenue by automating processes, enhancing learner experiences, and scaling course offerings. While Sales Gravy achieved revenue growth by leveraging Thought Industries’ platform to create diverse revenue streams. These success stories underscore the potential of a robust learning platform in driving business growth and learner satisfaction. 

Read on to see how each of these organizations demonstrated the potential of a scalable and flexible learning platform to fuel business growth, through diverse approaches and innovative strategies. 

MongoDB Scales its Training Program to Reach Millions of Global Learners 

The developer data platform, MongoDB, provides free online training on its products to a diverse and global audience through MongoDB University. This includes customers, developers, partners, educators and internal teams. 

MongoDB wanted to create an ungated learning experience accessible to all, while simultaneously developing a robust platform that includes content, hands-on labs, knowledge checks, certifications and multilingual support. However, its existing learning platform was unable to support these ambitious goals, which included reaching millions of learners. 

To address its challenges, MongoDB chose Thought Industries’ learning platform. The platform’s scalability, flexibility, and customization options were instrumental in creating a tailored learning experience for each audience. By leveraging Thought Industries’ multi-tenant solution, Panorama, MongoDB could split learners into distinct groups with tailored content. MongoDB also developed a custom learner dashboard using Thought Industries’ headless LMS solution Helium to provide a centralized hub for learners to track progress and access resources.

“Our users can easily navigate through the platform, and that’s been a huge benefit for us. It’s part planning and part platform that has allowed our learners to be able to easily navigate, find what they want, find what they need, and do the learning that they need to do and get back to their day-to-day activities.”

Grace Filkins, Learning Operations Manager, MongoDB

Key takeaway: As a result of this partnership, MongoDB successfully scaled its training program to reach millions of learners. Thought Industries empowered the company to deliver engaging content, manage complex learning paths, and create personalized learning experiences.

How Educate 360 Scaled Learning for 95% Student Satisfaction

Educate 360 provides specialized professional training and development services. Its programs cater to technology-driven and innovation-focused organizations, offering a blend of instructor-led and on-demand training, coaching, and consulting services.

In an effort to provide scalable digital learning, Educate 360 faced significant hurdles due to the limitations of its homegrown LMS. The company was seeking a modern platform to enhance learner experiences, scale its event management, automate processes, and drive revenue growth through cross-selling. Critically, Educate 360 required a learning platform that would seamlessly integrate with its operations management system, Salesforce. This integration was crucial to efficiently managing the volume of courses, students, and logistics that went into a consistently positive customer experience.

How did they solve this problem? Educate 360 upgraded its homegrown solution to Thought Industries and the results were immediate. The platform enabled a tenfold increase in learners and a 48% surge in cross-sell revenue. Through key automation and process optimization, the company scaled its offerings to over 900 unique courses. 

“Having the Salesforce to Thought Industries sync is critical for us. We use it to make sure that we have an appropriate number of students per course, splitting sessions that are oversold to keep student counts at a manageable number. We can now do that with an automated process that doesn’t require us to go in and touch every course every time we need to make a change or add a session.”

Amy Farber, Chief Strategy & Commercial Officer, Educate 360

Key takeaway: Thought Industries played a pivotal role in elevating Educate 360’s learner experience, resulting in a 95% student recommendation rate. The platform’s ability to integrate with Salesforce and offer a seamless user experience across brands was instrumental in driving efficiency and scalability. 

How Sales Gravy Multiplied Revenue with a Multi-Tenant Strategy

Sales training company, Sales Gravy, offers online training to learners across the globe. The organization was initially constrained by its homegrown LMS and struggled with scalability and customization. The legacy platform also lacked the flexibility to support diverse client needs and multiple revenue streams.

This is where Thought Industries comes in. By leveraging its scalable digital learning solutions, Sales Gravy transformed its business. The flexibility of the platform allowed the company to create multiple revenue streams through individual subscriptions, team hubs, and enterprise LMS distribution. Thought Industries’ multi-tenant platform, Panorama, enabled the company to deliver tailored learning experiences to diverse customer segments. 

“We were attracted to Thought Industries from the very beginning. With Panoramas, we could create a space for every single one of our big customers that was built for them, with specific permissions, and individual reporting. It instantly set us apart. For the first time we had the ability to toggle in and out of traditional in-person training and also provide digital learning tailored to the client.”

Jeb Blount, CEO and Founder, Sales Gravy

Key takeaway: This strategic shift, coupled with a focus on personalized learner experiences, resulted in 41,000 learners on the platform, a tenfold revenue increase and a high customer retention rate. Thought Industries proved instrumental in propelling Sales Gravy’s growth and establishing a strong market position.

Unleashing growth through scale and flexibility

As the online learning landscape continues to expand, businesses that prioritize scalability, flexibility, and innovation will undoubtedly gain a competitive edge.

MongoDB, Educate 360 and Sales Gravy have demonstrated the pivotal role of a robust learning platform in driving growth. By partnering with Thought Industries these companies have been able to overcome challenges, enhance learner experiences, and scale operations.

The ability to adapt to evolving market demands, scale operations efficiently, and deliver personalized learning experiences is no longer a luxury but a necessity.

Ready to unlock your organization’s growth potential? Contact us today and schedule a demo to learn how we can help you scale your online learning business.

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