As Thought Industries CEO, Robin Wadsworth brings more than 30 years of high growth B2B technology, go-to-market and leadership experience to her role. She joined the company in 2020 as President, focusing on the entire customer lifecycle, re-aligning the go-to-market functions and structuring the business plan for global expansion and growth. Prior to joining Thought Industries, Robin was the SVP of Global Sales at PROS where she was instrumental in building a global cross-functional collaboration methodology, and BlackLine, Inc. where she increased the enterprise value in excess of 10 times to more than $2.5 billion during her tenure. Robin has previously held senior-level sales positions at Infor, FICO, IBM (Sterling) and Computer Associates and has participated in 3 successful IPOs.

What do you consider your ‘superpower’?
I would say I have a unique ability to understand the goals and challenges in front of us, rally the team to dig deep and get the job done. Whether it’s driving revenue or supporting an important cause, it’s important to work across teams, treat people as equals, and join together to solve problems while celebrating the wins.

Why should companies looking for a learning solution, choose Thought Industries?
If educating your customers, partners, employees and members is important to you, then you’re in the learning business. Expectations are changing every day, and your competitors are not standing still. You need a partner who is running ahead of you, looking around the corner, driving innovation and laser-focused on delivering results for your business. That’s who we are.

Which of the Ti values do you think is most important for the success of you and your team?
Ownership is incredibly important — everything else begins from there. If you take pride in ownership, it’s impossible not to be passionate about what you do. It is impossible to not be laser focused on how you get there, because you own it. And if you really take ownership, then it requires you to be completely humble, because it’s yours.

What was your first online learning experience? And how was it?
I was doing sales training back in the day, and we’d sit in seminars for 2-3 days at a time. At best, you could get the CD and take it home with you. But the learning was incredibly basic. If you missed something, you couldn’t go back. Or the application would crash and wouldn’t save your progress. Painful. It’s amazing how far we’ve come. With Thought Industries supporting learning on-demand and in-person, wherever and whenever you need it, the new normal is powerful.

Rob Lubash brings over 20 years of financial leadership and SaaS experience from rapidly-growing startups to public companies. Most recently, Rob was CFO at InCrowd. Previously, he garnered experience in the SaaS learning solutions space at OutStart, later acquired by Kenexa and IBM. A certified public accountant and chartered global management accountant, Rob has also served as a controller at ServiceSoft and Infinium.

What do you consider your ‘superpower’?
There tend to be two types of accountants: those who focus on historical reporting and others that have more of a finance, business oriented approach. While I’m very comfortable with historical reporting, I gravitate towards the second type. That’s the real perspective I bring, looking at the business beyond just the financial lens to support our company objectives.

Why should companies looking for a learning solution, choose Thought Industries?
Thought Industries is the only platform that provides truly innovative solutions to help companies win and keep their customers.

Which of the Ti values do you think is most important for the success of you and your team?
Focus. The Finance function at a SaaS company deals with an incredible amount of information and it’s important for us to focus on the most important things to help drive our success. There are a bunch of things we can do, but only a handful we can do to have maximum impact, so it’s our job to make sure we’re focusing on the things that return the most value to the business.

What was your first online learning experience? And how was it?
In my first job we had compliance training in person. We had to fly to an offsite facility and spend a few days on the training. It was effective, but the costs of travel, facilities, instructors, etc were enormous. Online training, or a combination of in-person and on-demand training, offers real efficiencies for both companies and learners, and I’m excited that we’re getting better at that every day.

Chris McClelland co-founded Thought Industries with Barry Kelly in 2013. With over 15 years of experience in software development, Chris and his team have built the platform from the ground up into the award-winning solution it is today. As Chief Technology Officer, Chris is responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring technological resources are aligned with business needs. Prior to Thought Industries, Chris held lead developer positions with America’s Test Kitchen and DigitalAdvisor.

What do you consider your ‘superpower’?
Taking an idea and bringing it to life. Finding the balance between vision & reality, and always staying one step ahead of expectations. What can we do in the learning space that hasn’t been done? Everything we’ve done in the past had led to this moment, and that’s incredibly exciting to me.

Why should companies looking for a learning solution, choose Thought Industries?
You can not only create custom, personalized learning experiences on Thought Industries, but easily deliver that learning to customers, partners, and franchisees with our native tools.

Which of the Ti values do you think is most important for the success of you and your team?
Ownership is huge for development. Developers take pride in their work. They want to continually improve their work, like an artist honing their craft. Ownership empowers developers to truly make yourself better over time.

What was your first online learning experience? And how was it?
Good question… honestly not sure, but it might be an experience I built myself (Online Cooking School), and therefore a fairly good experience as result 😀

Jill Favro Sawatzky brings over 25 years of experience fostering customer relationships and leading customer-facing teams. Jill oversees the entire post-sales customer life cycle, including Professional Services, Customer Success, and Support. Prior to joining Thought Industries, Jill was the Vice President of Customer Success at Commvault, where she built and scaled a global team responsible for recurring revenue and retention. She also led global enterprise Customer Success teams as an executive at PROS, Citrix, and IBM.

What do you consider your ‘superpower’?
Customer empathy is incredibly important to me. I can very easily put myself in our customers’ shoes, and think about the Thought Industries experience through their eyes. I’ve also been a software customer, so I know what ‘great’ looks like, and that’s what I try to bring to every customer interaction at Ti.

Why should companies looking for a learning solution, choose Thought Industries?
We’re the only solution that delivers personalized, scalable learning experiences that enhance customer engagement and drive product adoption and growth.

Which of the Ti values do you think is most important for the success of you and your team?
Humility, followed by Ownership as a close second. Humility is important to be able to truly understand our customers’ business objectives and how Thought Industries can help them achieve those objectives. Ownership is important to make sure that we follow through on what we’ll say we’ll do to help them with those goals.

What was your first online learning experience? And how was it?
It wasn’t very memorable, but it was HR compliance training, and it was very poor. It didn’t seem like they cared at all about the learner experience. It was all about clicking the boxes, and I’m sure I didn’t retain any of that information after completing the assessment.

Sarah Camacho brings over 25 years of business financial management, entrepreneurial, and people operations experience to the company. She is responsible for all employee-facing operations, including HR, employee onboarding, culture, professional development, benefits, performance management, and ongoing employee experience. Prior to Thought Industries, she was the owner of Camacho Financial LLC, an accounting firm specializing in recordkeeping for Business, Trusts, and Associations. She’s worked with Thought Industries since the founding of the company and was instrumental in growing the foundation for the accounting and payroll functions.

What do you consider your ‘superpower’?
I would say it’s having empathy and genuinely caring about the people I work with. It’s the people who make this company great, and I really enjoy connecting with everyone here to understand what’s important to them. To some it’s financial, to others it’s about growth of their careers or families. We always want to do what’s right for our customers, but each employee has a journey that they’re on and we’re being short-sighted if we’re not paying attention to that.

Why should companies looking for a learning solution, choose Thought Industries?
It’s the people. While the platform is fantastic, it’s the people who work at Thought Industries, who are passionate about creating a great onboarding experience, and partner with you along the way to ensure you’re getting value, that really make a difference. Our team really helps our customers understand the art of the possible.

Which of the Ti values do you think is most important for the success of you and your team?
If I have to choose just one to represent the People Operations team, I think it would be humility. We need to treat each and every applicant for our open positions with respect, so they have a great candidate experience. And we need to bring a real understanding of our employees’ needs to discussions around benefits to make sure each and every employee is seeing value.

What was your first online learning experience? And how was it?
My first online learning experience was in college, and they were starting to experiment with hybrid learning. We had to use an online portal, and it was really rigid, just the textbook in online form. While it was meant to be interactive, it really wasn’t. It wasn’t clear how the online learning integrated with the live sessions. And the professors were also trying to figure it out. Coming out of that experience, I didn’t think online learning was for me until years later. The platform and aesthetics really matter. If it’s rigid or antiquated, it’s not for me.

Bringing 15 years of experience driving B2B Demand Generation within the tech space, Lauren Forrester has led high performing Demand Gen marketing teams in Europe, North America and ANZ, guiding prospects all the way through the funnel to become delighted customers. Prior to joining Thought Industries, Lauren was Director of Marketing at Tealium, where for over 6 years, was a key player in hitting marketing driven pipeline generation targets.

Jill Guardia brings over 25 years of enterprise technology experience focusing on sales rep productivity, creating high performing teams and building sales excellence. Jill has developed enablement practices in small, mid and large-sized organizations from concept to impact. Jill has led enablement functions at TriNet, Rapid7, Constant Contact, Symantec and IBM/Lotus Development Corporation.

What do you consider your ‘superpower’?
Throughout my enablement career, I’ve been able to create programs that elevate individuals and help teams be the best they can be. I also love pulling together annual sales kickoffs — it’s such a great way to celebrate the past and motivate for the future.

Why should companies looking for a learning solution, choose Thought Industries?
If you’re looking for a learning platform that meets you where you are, and gives you the flexibility to create programs that maximize business impact and productivity, Thought Industries is the only solution for you.

Which of the Ti values do you think is most important for the success of you and your team?
Passion is really key for my team, as it drives each of us to excel, innovate, and contribute to organizational success. We largely work behind the scenes helping others succeed, and we have to be passionate about what we do to help everyone else achieve their goals.

What was your first online learning experience? And how was it?
I was a software instructor for many years, and I was on the road constantly. I even had to hire a housecleaner because I was never home! All the instruction I did was in-person, face-to-face, and transitioning to an online model was not easy. The experience suffered a great deal, as everything was built for live training. Thankfully things have gotten a lot better over the years, and Thought Industries excels at making the training experience great, no matter if it’s in-person, virtual, or on demand.